Zales

John Barbuscia

6 months ago

Russel helped me out, amazing experience he was super helpful and informative. Highly recommend this store.

Valery Rivero

10 months ago

I had Sherrie help me find my dream ring. She did amazing and I would highly recommend her to anyone who has no idea about wedding rings. Sherrie went out of her way to explain things to us in details. She was the best!!!!!

Tiana Lewis

6 months ago

Russ was wonderful and very helpful from the moment we walked in the door. He provided great customer service and was very knowledgeable.

Hayley Pearson

a year ago

I travel full time in my RV, so I have had my wedding ring (from zales orig.) worked on, inspected, and repaired at various zales locations. Denton being our home-base, I go to this location the most. I couldn't be happier with their customer service, attention to detail, friendly and approachable staff! I had a pretty bad size job done down at the San Antonio store, when the ring was originally given to me. I mean... yeesh, they left an ultra-thin band that was bendy and wonky, and after 2 years of small diamonds falling out every few months, etc etc, it BROKE IN HALF ON MY FINGER. No joke. The Denton location's Asst Mgr Russell, spent almost 2 hours with my husband and I making sure every facet of the ring got properly repaired and made to last. I could not believe the difference when I got my properly resized, beautifully soldered ring back! I had no idea *how* dreadful the original work was until Russell made sure it got done right. I am so, so pleased and grateful that this meaningful, beautiful ring can now be trusted to last. I will never let another store touch it! Go to them, they will take amazing care of you!

Omar Perez

7 months ago

Came to Zales looking for an engagement ring Russ was very helpful and informative not to mention his customer service was off the roof definitely glad to have came to Zales

Krislyn McLerran

8 months ago

Caitlyn and Russ were absolutely amazing! Caitlyn was very patient with me while I tried on all of the options there were! I highly recommend this location, the staff is amazing and helped me say “Yes” to my dream ring.

Christopher White

10 months ago

Went here to get the engagement ring and Russell helped me pick out the perfect match in very little time. I got the lifetime warranty included and they have always honored it's terms. Went today to get the wedding band and another enjoyable interaction. Super helpful, got the perfect ring, and it had a discount on it too. Fiance is super excited about. Thank you Russell and Zales staff for your help in making my reality so fantastic.

Phil Hudson

4 months ago

The entire sales staff at the Zales in the Golden Triangle Mall in Denton, are absolutely amazing. Caitlyn was one of the associates who helped me choose a pair of diamond stud earrings for my wife. She was very knowledgeable and personable. I highly recommend using this location for any jewelry needs.

Cj Delgadillo

3 months ago

Russel went above and beyond to help us with our purchase and didn’t make us feel pressured in any way. He also made sure to inform us everything we needed to know and was very friendly.

Isabella Lafleur

6 months ago

Caitlyn helped my partner and I look at engagement rings this weekend! She was extremely kind and patient was so greatful for the way she served us and helped us even think through the ring process super greatful for her and how she waited with us through it all! Definitely would recommend this store as a whole super kind and friendly!